A customer alleges finding a dead cockroach in a masala dosa at Bengaluru’s Central Tiffin Room, raising concerns about food hygiene and the restaurant’s response
A customer has alleged finding a dead cockroach in a masala dosa served at Central Tiffin Room (CTR), a popular eatery in Malleswaram, Bengaluru. The customer questioned the staff’s alleged response, while the restaurant reportedly apologised for the incident.
Bengaluru: A customer has alleged finding a dead cockroach inside a masala dosa served at Central Tiffin Room (CTR), a well-known restaurant in Malleswaram, Bengaluru. The incident has raised questions about food hygiene and the establishment’s handling of the complaint.
CTR is widely known for its benne dosa, or butter dosa, and attracts customers daily. According to the customer, the insect was discovered while eating the masala dosa.
In a video describing the incident, the customer alleged that staff members showed little concern when he reported the discovery and offered to replace the dosa.
The customer questioned whether offering a replacement was an adequate response to a food contamination complaint. He also raised concerns about food safety standards at popular restaurants and questioned the role of the authorities in monitoring hygiene.
Cockroach Allegedly Found in Masala Dosa at CTR Bengaluru
The customer expressed frustration over the alleged incident and the staff’s response, asking what authorities were doing if such issues occurred at well-known establishments.
The incident has drawn attention to food handling practices, restaurant hygiene and customer complaint procedures. However, the allegation does not independently establish the circumstances in which the insect entered the dish.
CTR Reportedly Apologises Over Food Safety Complaint
CTR reportedly apologised following the incident. The customer’s account has focused on both the alleged discovery of the cockroach and the response he received from the restaurant staff.
The incident highlights the importance of appropriate responses to food safety complaints and the need for restaurants to address customers’ concerns about hygiene.
